DHL Global Forwarding Summer Internship - Air Import Specialist in Houston, Texas


DHL Global Forwarding (DGF) is the world leader in air freight services and one of the leading providers of ocean freight services. Around 30,000 employees work to ensure we transport our customers of shipments by air or sea. DGF's logistics solutions span the entire supply chain, from the factory to the shop floor. This also includes special transport-related services.Visit our career site on the web at

We have an exciting Summer Internship opportunity for an Air Import Specialist! You will be part of our Air Import team and assist with the coordination between customer’s shipment imports, customs brokers, and shipping carriers. Accuracy and timely movement of freight information is a key component for this position.This position will be based at our Houston, TX location.

Key Responsibilities:

·Daily tracking and tracing and follow-up required to ensure timely and efficient movement of cargo and customer satisfaction; identify incidents and ensures resolution of incidents

·Update shipment status, issue arrival notice and obtain entry documents for customs entries. Communicate with customs brokers to confirm customs release status.

·Arrange freight release with carriers/co-load agents, confirm cargo availability

·Provides status updates and maintains excellent relationships with customers

·Is responsible for identifying performance issues of suppliers and proposes solutions to improve/correct performance

·May be required to perform other tasks as required

Skills / Requirements :

·Exceptional customer service skills

·Detail oriented and strong follow-up skills

·Proficient with Microsoft office (Word, Excel, Outlook)

·Ability to multi-task and work in a fast paced environment

Our Vision : The Logistics Company for the World

Our Mission : Excellence. Simply Delivered.

Our Purpose : We connect people, improving their lives.

Our Values : Respect & Results

Our Goals : Employer, Provider, and Investment of Choice, Living Responsibility

DHL Global Forwarding is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, national origin, disability, veteran status, and other legally protected characteristics.

Work Authorization :

DHL Global Forwarding will only employ those who are legally authorized to work in the United States. This is not a position for which visa sponsorship will be provided. Individuals who need sponsorship for work authorization, now or in the future, are not eligible for hire for this role.